Welcome to CLEODIVA. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (processed securely through our payment partners)
Order Information
- Products purchased
- Order history
- Transaction details
- Delivery preferences
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website and customer experience.
- Prevent fraud and unauthorized transactions.
- Send promotional offers and updates (only if you have opted in).
3. Payment Security
CLEODIVA does not store your complete payment card details. All payments are processed securely through trusted third-party payment gateways that use industry-standard encryption and security measures.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers, including:
- Payment Gateway Providers
- Shipping and Courier Partners
- Website Hosting Providers
- Marketing Service Providers (only where applicable)
These partners are required to protect your information and use it only for providing their services.
5. Third-Party Links
Our website may contain links to third-party websites. CLEODIVA is not responsible for the privacy practices or content of those external websites.
By using the CLEODIVA website, you agree to the terms of this Privacy Policy.